Upon placing an order through us you will be deemed to have read, understood and agreed to these Terms of Service. If you have any complaints or queries with any aspect of the service you receive before, during or after then please contact us at info@gear4gamers.co.uk

Prices and availability of goods are subject to change without notice.

Our Goods

An explanation of goods are on each product page. Gear4Gamers will not be held responsible for any physical deformities caused by the material of our goods.

Any custom products (I.E Jerseys, Jackets, Hoodies, MousePads, Banners etc..) that are purchased through us will have our logo added to them in at least one location unless otherwise agreed, which may occur additional costs. (Normally on a sleeve)

Order Cancellation
For physical goods please email info@gear4gamers.co.uk please note proper cancellation notice must be given as we use an external supplier who quickly fulfill orders

For design only orders, we accept cancellations and refunds up to the point of which our designer starts working on your project, of which you will be notified either by email or another direct communication platform in which we may decide to discuss the design process with you.

Returns / Refunds

Due to the nature of our work we would only accept a return under the following circumstances. (Item must be shipped to Gear4Gamers for inspection)

  • Names differ from those provided at order stage
  • Missing logo’s or text from the approved design
  • Major print errors
  • Damaged in transit (Photographic evidence of the package damaged prior to opening will be required in this instance)

We do not accept returns / refunds for the following:

  • Slight colour difference from the approved design (A colour on a monitor is not 100% accurate to what is printed)
  • Minor white spots (Print error)
  • Minor logo placement difference from the approved design
  • Ordering an incorrect size
  • Products not arriving in time for specific events due to delays caused by our delivery courier.
  • Products not arriving in time for specific events when an order is not made with sufficient time (As agreed by both parties).

Where possible we will look to re-produce the product in question.

Payment

We accept payments through PayPal and Direct Bank Transfer.

Our website currently only accepts PayPal payments. If you would prefer to pay via Direct Bank Transfer then please contact us at info@gear4gamers.co.uk

No personal payment information is held on our database as we use PayPal as a 3rd party. If you have any concerns regarding the privacy of your payment information then you should go over to the PayPal website and read their Privacy Policy.

Customs, Duties and Taxes

All destinations are subject to customs brokerage fees, import duties and taxes after the shipment arrives to the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Please contact your local customs office for information.

Shipping

Once the order has completed the production period stated within the items description(s) and Gear4Gamers have Quality Checked the physical goods, we will aim to deliver your order between 1-10 working days, depending on the shipping option chosen upon placing your order.

Copyright and Trademark

The contents of these pages are the copyright trademark or registered trademark of Gear4Gamers or their respective owners. Images, designs, logos, photographs, text written and other materials are not to be used by any third party sources unless otherwise agreed upon by Gear4gamers. 

Liability

  • Gear4Gamers attempt to make sure that all information on the contents of these pages are up to date and accurate, however cannot guarantee that this will be the case. Any errors or out of date information will be corrected as quick as possible
  • Gear4Gamers will not issue any warranty that the website is free from infections such as viruses or trojans (anything that can have a destructive output purpose)
  • Gear4Gamers does not accept any liability for any physical reactions caused by the apparel.

This Liability section applies only to the extent permitted by law.

 

Affiliate Stores

Gear4Gamers reserves the right to terminate your store without notice if deemed necessary.

Commission is earned only on none discounted orders commission is payable upon reaching a £25 threshold, Commission is 10% of products price commison is only payable to official affiliate PayPal account.

Complaints

Every piece of feedback received gets taken very seriously and we aim to deal with complaints as quickly and effectively as possible.

Any complaints regarding an order that has been made should be sent in email form to info@gear4gamers.co.uk and your complaint will be dealt with as quickly and effectively as possible.